What is your refund policy?
Fees and charges paid to the school for goods and services which have not been provided by the school shall be refunded.
A student may cancel this agreement at no penalty, provided the student has not begun instruction. If the student withdraws or stops attending after instruction has begun, the school may retain not more than tuition liability as of the student's last date of physical attendance. Students in violation of school policies and/or local, state, or federal law are still eligible for tuition refund if the student is dismissed /expelled from the school.
[Refund due date]
- 1. If the student never attends class (no show) or cancels the enrollment prior to the class start date, the refund will be made within 45 calendar days of the first scheduled day of class or the date of cancellation, whichever is earlier.
- 2. For an enrolled student, the refund will be calculated using the last date of attendance and will be made within 45 calendar days from the documented date of determination.
The date of determination is
- a) the date the student gives notice of withdrawal to the school
- b) the date of the school formally withdraws the student
- c) the date of the school terminates the student due to the student’s failure to adhere to the school attendance, conduct, or student progress policy.
The amount will be refunded by either US check or bank wire transfer to the account designated by the student. The failure of a student to notify the school in writing of refund method may delay refund of tuition.
[Cancellations/Withdrawal]
(a) [Program cancellation] The school may cancel a course due to low enrollments or for any other reason. In this event, any tuition and registration fees paid to the school will be refunded.
(b) [Cancellation by a student within seven days after signing or failure of a student to appear for the course (“no-show”)]
Except under the circumstance identified in #(c) below, a student will be refunded all money paid to the school, with the exception of the non-refundable registration fee.
[Rejection of Applicant]
If a prospective student has his/her visa application rejected, a full amount of all monies paid will be refunded expect non-refundable charges that are clearly itemized in the enrollment agreement.
(c) Cancellation Prior to the Start of Class or No Show: If a student accepted by the school enters the United States on an I-20 obtained through the school and subsequently cancels prior to the start of scheduled classes or never attends class (no shows), the school may retain:
For an enrollment period of fewer than 12 weeks, all the tuition charges for up to four weeks of the first term/session and non-refundable charges including registration fees, courier fees and I-20 processing fee that are clearly itemized in the enrollment agreement as being non-refundable.
For an enrollment period of 12 weeks or more, all the tuition charges for up to six weeks of the first term/session, and non-refundable charges registration fees, courier fees and I-20 processing fee that are clearly itemized in the enrollment agreement as being non-refundable.
(d) Withdrawal or termination after the start of class and after the cancellation period. The school shall retain the registration fee plus the cost of any textbooks or supplies accepted, plus the following percentage of amounts for tuition as of the student’s last date of physical attendance:The school will calculate the refund amount in accordance with New York State Education law, except in cases where the refund policy of our national accreditor (Accrediting Council for Continuing Education and Training) is more favorable to the student. In this case the ACCET refund policy will be used instead of New York Education Law. http://docs.accet.org/downloads/docs/doc31ESL.pdf
[Refund policy *Mini]
tuition liability as of the student's last date of physical attendance. Tuition liability is determined by the percentage of the program offered to the student. If termination occurs school may keep :
0 - 15% of the program 0%
16 - 30% of the program 25%
31 - 45% of the program 50%
46 - 60% of the program 75%
After 60% of the program 100%
[Refund policy *Quarters]
tuition liability as of the student's last date of physical attendance. Tuition liability is divided by the number of quarters in the program. Total tuition liability is limited to the quarter during which the student withdrew or was terminated, and any previous quarters completed.
First Quarter : If termination occurs school may keep
Prior to or during the first week 0%
During the second week 25%
During the third week 50%
During the fourth week 75%
After the fourth week 100%
Subsequent Quarters *If termination occurs school may keep
During the first week 25%
During the second week 50%
During the third week 75%
After the third week 100%
[Refund policy *Terms]
tuition liability as of the student's last date of physical attendance. Tuition liability is divided by the number of terms in the program. Total tuition liability is limited to the term during which the student withdrew or was terminated and any previous terms completed.
First Term :*If termination occurs school may keep
Prior to or during the first week 0%
During the second week 20%
During the third week 35%
During the fourth week 50%
During the fifth week 70%
After the fifth week 100%
Subsequent Terms :*If termination occurs school may keep
During the first week 20%
During the second week 35%
During the third week 50%
During the fourth week 70%
After the fourth week 100%
For International students with I-20:
The International FedEx fee and I-20 processing fee will be considered non-refundable if the school has created and sent out the I-20 document.
Registration
- How do I apply, to join New York English Academy?
- How long does the enrollment process take?
- Any other costs besides tuition fee and registration fee?
- What methods of payment does New York English Academy accept?
- What is your refund policy?
- Can New York English Academy help me locate housing in the area?
- What documents do I have to prepare for enrollment?
- What is the minimum age for course/program registration?
- Does the school have a discount policy?
- What are non-refundable fees?